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Terms and Conditions / Code of Conduct


1. Duration
Current Terms and Conditions apply for the duration of the Games. The Games may be further extended.
2. Territory:
The Games will be valid in the territory known and recognized as The Federal Republic of Nigeria (hereafter referred to as “Nigeria”).
3. Games Target
  • The Games is open to all Nigerians both home and abroad. Participants must be 18 years or older. A Participant hereby warrants and represents that he/she is:
    1. At least 18 years old and eligible to participate in the Games in the same manner as being eligible to enter into valid contracts under Nigerian law;
    2. Participating voluntarily;
    3. Have perused and have a clear understanding of the Terms and Conditions of the Games;
    4. Fully aware & accept that any sums applied or expended in participating in the Games is non- refundable.
  • The Organizer reserves the right to verify the eligibility of participants which will also include confirmation of details of participants and their status as bona fide Nigerian citizens at all material times. Participants hereby agree that personal data supplied when participating in the Games may be used by the Organizer to monitor participation in the Games and to evaluate the Games improvements
4. Means of Participation
  1. Digital Games – Participants can play by visiting the gaming website or mobile site and making payments to engage in their selected game.
  2. Instant Winning Games: Participants can play by purchasing a digital lottery ticket via the website or from digital agents across the country
5. Participation in the digital draws
  • To become a Participant in the digital draws, a Participant must own a valid lottery ticket purchased as described in Section 4 (above). The higher the number of lottery tickets owned, the higher the chances of being selected to as a winner.
  • Every single and valid lottery ticket stands a single entry into the digital draws
  • The Organizer, at its sole discretion, may limit the maximum number of tickets a Participant can play in all categories of the Games within a specific period of time.
6. Game & Points
  1. Participants may be required to register for a digital wallet before being eligible to play a game.
  2. Gaming fees and costs would be deducted from the amount deposited by the participants into their digital wallet.
  3. For every Game a participant wins, the corresponding value of the winnings would be deposited in the participants wallet.
  4. Participants can withdraw or cash-out their winnings at the end of every game.
  5. A participant can only withdraw or cash-out winnings from the digital wallet.
  6. At any time during the games a Participant may receive an informative SMS or Email notification about the status of a game and / or their participation in a game.
7. Cost & Participation
  1. The cost of participation shall be indicated on every game.
  2. To play a game, a participant shall consent to the deduction of the cost of the game from their digital wallet.
  3. Every game played shall deduct the corresponding cost of the game from the participants digital wallet.
  4. Participants shall be able to view all transactions executed on their digital wallet.
  5. All winnings and prizes shall be deposited into the participants digital wallet.
8. Game Periods & Prize
  • The Games are comprised of instant, daily, weekly and monthly prizes during the period of play (PRIZE PERIOD), with each PRIZE PERIOD being independent of all others.
  • For each PRIZE PERIOD, the corresponding prizes will be awarded to the winners based on the following mechanism:  
    1. DRAW: A draw will be held, in which the specified number of winners will be randomly selected from all eligible entries. Each eligible Participant will be allotted a number of entries equal to the number of tickets he/she has accumulated by the end of the PRIZE PERIOD.
  • To be eligible to participate in any PRIZE PERIOD, the Participant must own a valid lottery ticket during the corresponding PRIZE PERIOD.
  • Any Participant may be contacted for any or all of the prize they have won. Nigerians not resident in Nigeria are only entitled to consolation prizes such as gift items and cash prizes and may not be selected for the option of winning. If a participant is declared winner and is not resident in Nigeria, he shall provide details of his representative who will act for and on his behalf for the collection of the prize. The representative must present a Letter of Authorization, a valid means of identification (National I.D card, Driver's License, International Passport or Certified Employment or University Student I.D Card) and any other information as may be required by the Organizer before prizes can be redeemed.
  • Prizes must be accepted as awarded, cannot be exchanged for other prizes or cash and may not be transferred or exchanged. Prizes will be delivered within 30 days from the end of each draw period, at a time and place that will be made known to a winner.
  • Any expense not explicitly indicated as part of the prize, including but not limited to insurance, travel expenses, accommodation, license fees or taxes, are the responsibility of the winner. In no event shall the Organizer be held liable for external fluctuations that might affect the economic value of the allocated prizes.
9. Winner selection, notification and prize forfeiture
  • On the next Monday after the end of a PRIZE PERIOD, the instant, daily, weekly and monthly winners will be selected (as specified in section 8). PRIZE PERIOD here refers to instant, daily, weekly and monthly winners prize periods.
  • Winners of the prizes will be automatically selected at the designated draw date and time throughout the period of the Games.
  • Winners may be contacted by the Organizer on the mobile phone number provided or e-mail he has used to participate in the Games. The Organizer will attempt to contact a winner at least 3 times a day over a period of 1 week, between the hours of 9am and 8pm. If a winner cannot be contacted during this period, he/she is disqualified & forfeits the prize.
  • A winner will be required to provide proof of eligibility including but not limited to a National I.D card, Driver's License, International Passport or Certified Employment or University Student I.D Card and sign a prize acceptance form (as may be requested by the Organizer) before prizes can be collected. If the winner fails to provide sufficient proof within a period of 48 hours request by the Organizer, he/she is disqualified and forfeits the prize.
  • If a winner forfeits the prize, the prize is deemed unclaimed and remains at the disposal of the Organizer.
  • Winners agree to the publication of their names and /or photographs in any media material produced by the Organizer. Such use does not entitle the winner to any further compensation.
10. Abuse and Disqualification
  • Any Participant may be disqualified at any stage of the Games, for any of the following reasons:
    • Participants are not allowed to use machines of any to execute gameplay in the games. The Organizer has the right to disqualify any Participant under the suspicion of breaking this obligation;
    • In the event that it is impossible to establish telephone or email communication with the prospective winner in accordance with 9.3 above;
    • In the event that the winner does not sign the declaration of acceptance of the Prize, irrespective of the reason(s) for such;
    • In the event that the winner does not provide any proper identification document as required by these Terms and Conditions;
    • In the event that the winner, for whatever reason(s), does not accept in full and without reservation the Terms and Conditions and his/her obligations which arise from the acceptance of such regulation, in respect of the allocation of the prize;
    •  In the event of incompatibility arising from the selected winner lacking legal capacity (e.g. the fact that the selected winner is related directly or indirectly with the Organizer or is under-aged) in accordance with that set forth in the present Terms and Conditions;
    • The failure to comply with or observe any of the Terms and Conditions set out herein;
    • In the event that the winner is seen or found to have participated in the Games by way of fraud, deceit or in any manner which contravenes the spirit and intent of the Games, the terms and conditions herewith or in a manner prejudicial and/or unfair to other Participants; and
  • Employees of the Organizer and any company directly collaborating with the Organizer for the purposes of executing the Games, their spouses, direct members of their families or households, relatives of direct kinship or any other person in a position to benefit illegitimately from unpublished or privileged information connected to Games, and all persons in a position to interfere with the operation of the Games (legitimately or illegitimately) are disqualified from participating in this Games.
11. General Conditions
  • If, for any reason, a Participant decides to change his or her wallet account during the Games, the accumulated winnings shall not be transferred to the new wallet account but shall remain with the initial account. Winnings cannot be transferred from one wallet to another.
  • The Games and features within the Games may also be protected by intellectual property rights belonging to the Organizer or to their licensors. No license is granted to Participants in respect of any such rights, except to the extent required for Participants personal use of the Games in accordance with these terms and conditions. “TruGames” and any other “TruGames” product or Service name are owned by the Organizer and Participants shall not be entitled to reproduce such marks (other than to the extent required for Participants personal use of the Service) without the Organizer’s prior written consent.
  • Some aspects of the Games may be supplied to the Organizer by third parties and while the Organizer shall exercise all due care to ensure that such third parties comply with all applicable rules, the Organizer make no promises, and do not accept any liability, either express or implied as to the Games, including but not limited to its accuracy, relevance or quality, except as stated in these Terms and Conditions.
  • Any participation in the Games is entirely at the risk of the Participant and in no event shall the Organizer be liable for any direct, indirect, incidental or consequential damages including without limitation loss of income, data or other information as a result of the use of or inability to use the Games.
  • Any deviation from the rules and/or attempt to manipulate the outcome of the Games or the entitlement to a Prize will result in an automatic disqualification of that Participant. The Organizer shall be entitled to affect the disqualification without reference or recourse to the Participant(s) carrying out the said manipulation.
  • The Organizer reserves the right to modify, supplement or terminate all or part of this Games at any time without notice and without liability of any kind, except with regard to winnings that have legitimately accrued and that the Organizer has recognized before the date of such modification, supplement or termination.
  • The Organizer reserves the right to replace the advertised prizes with prizes of the same or greater value at their sole discretion. There will be no cash alternative or cash equivalent in respect of non-cash prizes except if otherwise stated.
  • Prizes are non-transferable in whole or in part and must be taken as stated.
  • Winners agree to the publication of their names and /or photographs in any media.
  • The Organizer accepts no responsibility for any incorrect or incomplete registration details that Participants may supply as part of the registration for the Games.
  • The Organizer accept no responsibility for undelivered, lost or delayed requests or entries nor for any network errors for which there may be delays during peak time.  Proof of sending request by Participants is not proof of receipt by the Organizer.
  • The Organizer gives no warranty or guarantee whatsoever in relation to any Prize and Participants hereby release and hold the Organizer and their agents harmless from any and all liability, injury, loss or damage of any kind, so far as it is permitted by law, arising from the participation or Participant’s acceptance of use or use of any Prize.
12. Organizer's responsibilities
Except for force majeure incidents, the Organizer will procure the technical equipment and the needed software for the Games, without taking responsibility for any technical or network failures. Any claim of a Participant will be resolved by the Organizer, if it is well-founded, assuring the equality of chances for the Participants and repairing the prejudice, if possible.
13. Personal Data Protection
  • By participating in the Games, the Participants expressly agree that personal data which they supply shall be processed by the Organizer for the purposes of executing the Games and also for the purpose of publicizing the Games and the Organizer. It is hereby specified that the Organizer guarantees that publicity, entailing the sharing with third parties of personal data supplied as a result of participation in the Games, (including through television, the press, leaflets and other means and formats of communication) shall be made only with respect to the winners of the Prizes and will only indicate the given names and surnames of the winners, the location of their place of residence, their images and voices (contained in photographic records, audio, video and other types of records, made with the purposes of publicity connected to the Games). The winning Participants give, through their participation in the Games, express consent for the use of this data informants herein defined. Following the termination of the Games, the personal data will be destroyed.
  • In accordance with local laws and regulations, the Organizer respects the privacy of Participants of this Games by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this Games will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where such is authorized by the Participants themselves. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.
14. Amendments to the Terms and Conditions
  • The Organizer reserve the right to alter, suspend or cancel this Games and its respective Terms and Conditions, without prior notice and upon prior authorization issued by the appropriate authorities, with the new rules coming into force upon disclosure by publication on the website: http://www.trugames.ng
  • No alteration may have retrospective effects, whereby all Participants registered up to the moment of the introduction of the alteration shall have equal rights.  Each alteration, including the extension or reduction of the Duration Period of the Games, shall be included in and form an integral part of these Terms and Conditions and shall be introduced through the addition of an annex, which shall be applicable from the date of its publication on the website:http://www.trugames.ng
  • No claim in respect of any alteration of the present Terms and Conditions is enforceable against the Organizer following the moment at which this alteration becomes available for online consultation on the website http://www.trugames.ng
  • In the event that the Games is suspended prior to the period designated for its conclusion, the Organizer shall award the Prizes corresponding to the winners selected up to the date of the suspension of the Games, in accordance with the present Terms and Conditions.
15. Governing Law and Jurisdiction
Any dispute arising from or connected to this Games shall be subject to the exclusive jurisdiction of the competent Nigerian authorities and in accordance with Nigerian law.